| March 02, 2006 | Press Release |
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| Voxify Wins Product of the Year From Call Center Magazine |
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| Portfolio Company: Voxify |
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Voxify Speech Self-Service Solutions Receive Prestigious Product of the Year Award; Voxify Automated Agents Recognized for Innovation, Creativity and Outstanding ROI
Alameda, CA—Voxify®, the first company to create Automated Agents® with the conversational skills to handle advanced customer service calls, has received the prestigious 2006 Product of the Year award from Call Center Magazine, a CMP Media publication.
Call Center Magazine is known as the definitive resource for business and IT managers responsible for the operation and management of enterprise and outsourced call centers. Its annual Call Center Product of the Year Award recognizes groundbreaking technologies that deliver significant value and a proven return on investment. Product of the Year winners will be featured in the March 2006 issue of Call Center Magazine.
“We are excited to be recognized by Call Center, a leading publication that is focusing and expanding coverage on the emerging speech self-service market,” said Don Nanneman, Voxify Vice President of Marketing. “This award underscores what our Global 1000 customers are experiencing firsthand – that Automated Agents are the next wave of ‘must-have’ solutions to eliminating hold times and improving caller satisfaction and that Voxify is the best in class.”
About Voxify
Voxify® is the first company to create automated call center agents with the conversational skills to handle advanced customer service calls. Powered by the company's patented Voxify Conversation Engine™, Voxify Automated Agents® model the intelligence and personality of a trained live agent, allowing them to engage callers in sophisticated dialogue to perform advanced customer service functions, such as reservations, call routing, and account requests. Voxify Automated Agents are taking calls today for market leaders such as Continental Airlines, Wyndham International and Hammacher Schlemmer, helping them to be more responsive to their customers while delivering new services, closing more sales, and handling unplanned call volumes without hiring additional staff. Voxify headquarters are in Alameda, CA. For more information, call 510 545 5000 or visit www.voxify.com. |
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